Ensure that your merit template has been setup to handle attachments:
Navigate to the merit template that you will be attaching files. Be sure that you have added the field name and type to the merit template.
For detailed instruction on adding a merit field, please check out our section in the online guide here.
To add an attachment to a merit that has already been sent:
**When the files are finished uploading, click the green "Done" button**
Click the "Save Edit" button in the merit record to finish.