Industry Manager, Volunteer Emergency Services

Drive adoption of our platform within government, nonprofit, and private sectors.

About Merit

Merit believes that truth and trust can change the world. Our platform helps organizations create, send and verify licenses, credentials, and other people-based statements of truth, known as merits. Members in turn benefit by taking control of their valuable personal information while shaping their future based on the opportunities that they are uniquely qualified for.


The Role

We are looking for an entrepreneurial individual to lead industry outreach efforts nationwide to drive adoption of the Merit platform within government, nonprofit and private sectors. With a particular focus on disaster response and recovery, Merit is partnering with multiple states and partner nonprofit, corporate and faith-based organizations to improve the efficiency and effectiveness of disaster response.
Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time  position based in Millbrae, CA (Merit Headquarters), with significant travel requirements (50% to 75%) Remote work is also an option.



  • Work with Market Development team to thoroughly understand the inner-workings of the Volunteer Emergency Services industry.
  • Grow and execute on the cross-functional industry penetration strategy.
  • Expand the Merit presence from current target states to nationwide.
  • Identify, onboard, and maintain key partnerships across industry stakeholders (organization managers, individual contributors, and developers).  
  • Advise and support members across multiple teams (Product, Marketing, Developer Relations, Customer Success) as the internal industry liaison/expert.
  • Spearhead/oversee all outreach to industry-based target organizations and users, serving as Merit’s liaison and primary representative within the industry.
  • Maintain consistent internal communication, across meetings and tools (Hubspot, Asana, Slack), to keep team updated, aligned, and progressing towards Industry goals.
  • Explore additional expansion opportunities in near field industries.


  • 5+ years project management, business development, or sales experience.
  • Experience in disaster response, political, labor, public service, or community organizing is strongly preferred but not required.
  • Superior interpersonal, communication, and relationship-building skills, as demonstrated through previous experience
  • Ability to prepare a presentation and present to both a formal and informal audience
  • Strong organizational skills
  • Demonstrated self-starter
  • A passion for Merit’s mission
  • Ability and will

At Merit, we don’t just accept difference—we celebrate, support, and value it for the innate benefit of our employees, the competitive advantage of our products, and the strength of the communities we are a part of. Merit is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We will do our best to accommodate any disabilities or special needs you may have.


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