Account Manager

Support the cross-functional strategy to drive adoption of our platform across targeted industries.

About Merit

Merit believes that truth and trust can change the world. Our platform helps organizations create, send and verify licenses, credentials, and other people-based statements of truth known as merits. Members in turn benefit by taking control of their valuable personal information while shaping their future based on the opportunities that they are uniquely qualified for.

 

The Role

We are looking for an entrepreneurial individual to support in executing the cross-functional strategy to drive adoption of the Merit platform across targeted industries.
 
Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time position based in Millbrae, CA (Merit Headquarters), with significant travel requirements. Remote work is also an option.

 

Responsibilities

  • Work with Industry Manager to thoroughly understand the inner-workings of the target industry and the industry strategy
  • Source, onboard, and maintain client relationships across target industries
  • Support customers through email, phone, online presentations, screen-share and in person meetings
  • Once on-boarded, act as the primary point of contact and build long-term relationships with customers
  • Monitor and analyze customer’s usage of our product
  • Continuously develop client relationships and up-sell new products to existing customers
  • Maintain consistent internal communication, across meetings and tools (Hubspot, Asana, Slack), to keep team updated, aligned, on progress towards goals.

Qualifications

  • 3+ years business development, or sales experience. 
  • Superior interpersonal, communication, and relationship-building skills, as demonstrated through previous experience
  • Ability to prepare a presentation and present to both a formal and informal audience
  • Ability to prioritize among competing tasks
  • Strong organizational skills
  • Demonstrated self-starter
  • A passion for Merit's mission 
  • Ability and willingness to travel throughout the country as needed
  • Experience in political, labor, public service, or community organizing preferred but not required 

Apply

To apply, please click below or for questions email us at jobs@merits.com

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